This is a translation for convenience only. The Dutch version is the binding and legally authoritative version. In case of any discrepancy, the Dutch version prevails.
SousChef® is a service of SousChef B.V., registered at Europalaan 100, 3526 KS Utrecht, the Netherlands. SousChef B.V. is responsible for the processing of personal data as described in this privacy statement.
For general questions you can contact us at support@souschef.app.
SousChef® has appointed a privacy contact (data protection officer) who oversees the careful handling of personal data and is the point of contact for privacy questions, requests or complaints.
You can reach them at: privacy@souschef.app.
This privacy statement applies to the use of:
Because data processing may differ per context, we explain below per situation which data is processed and why.
When you visit our website or web environments, we may process personal data to keep the website functioning properly, analyse usage and evaluate marketing activities. This may include visited pages and interactions, technical information about browser and device, and global location data such as country or region. We use cookies and similar techniques for these purposes. More information can be found in our cookie statement.
You can use the SousChef® app and web module without creating an account. In that case we only process pseudonymous usage data to improve the service and keep it technically functioning. We process which features and sections are used, moments and duration of use, app and platform information such as app version and operating system, and global location at city, region or country level. IP addresses are not stored separately or made visible in our analytics systems.
When you subscribe to our newsletter, we process your email address to keep you informed of news and developments around SousChef®. Subscription takes place via a form on our website and is confirmed via double opt-in. You can unsubscribe at any time via the unsubscribe link in our emails.
The SousChef® app may send push notifications. This only happens after you have explicitly given permission through your device settings (Android or Apple). You can withdraw your permission for push notifications at any time via your device settings.
In the future, SousChef® may offer features allowing users to give commands or ask questions via voice, for example while cooking. This may involve temporarily processing spoken input, possibly via cloud-based services. This processing takes place exclusively within the app or web module and will be set up transparently. When this feature becomes available, we will update this privacy statement accordingly.
When you apply for a position at SousChef®, we process personal data you provide to us, for example via email, a form, external platforms or through a recruiter. We use this data solely for the assessment of your application and delete it when it is no longer needed.
From business relations, partners, advertisers and other professional contacts we may process contact details such as name, role, company name, email address and phone number, and information about agreements made. We use this data for relationship management, communication and carrying out business agreements.
Phone calls are not recorded. Online meetings may in some cases be supported by AI features, such as automatic transcription. This does not happen without being visible or known to participants.
We process personal data for purposes including: delivering and improving our services, communication with users, applicants and relations, analysing and improving user experience, and marketing and information provision, with consent where required. Processing is based on legitimate interest, performance of a contract, legal obligations or your consent.
To deliver our services we use external parties such as hosting providers, analytics services, email service providers, push notification providers and possibly AI feature providers. These parties process personal data solely on our behalf and according to our instructions. Where required, we enter into data processing agreements. We do not share personal data with third parties for their own purposes, unless legally required to do so.
We do not retain personal data longer than necessary for the purpose for which it was collected. Data is deleted or anonymised as soon as it is no longer needed.
We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. Access to systems is limited to authorised staff and secured with, among other things, two-factor authentication.
You have the right to access, correct, delete and object to the processing of your personal data. You can exercise your rights by contacting us at privacy@souschef.app.
We may update this privacy statement from time to time. The most current version is always available on our website.